How U.S. Lost Out on iPhone Work

photo by Donald Chan/Reuters, from the article

photo by Donald Chan/Reuters, from the article

From Charles Duhigg and Keith Bradsher in the New York Times:

When Barack Obama joined Silicon Valley’s top luminaries for dinner in California last February, each guest was asked to come with a question for the president.

But as Steven P. Jobs of Apple spoke, President Obama interrupted with an inquiry of his own: what would it take to make iPhones in the United States?

Why can’t that work come home? Mr. Obama asked.

Mr. Jobs’s reply was unambiguous. “Those jobs aren’t coming back,” he said, according to another dinner guest.

The president’s question touched upon a central conviction at Apple. It isn’t just that workers are cheaper abroad. Rather, Apple’s executives believe the vast scale of overseas factories as well as the flexibility, diligence and industrial skills of foreign workers have so outpaced their American counterparts that “Made in the U.S.A.” is no longer a viable option for most Apple products.

Apple’s manufacturing decisions exemplify the altered circumstances of high-technology commodity production in the contemporary world. The article describes the situation, but not the solution for regions and nations wishing to insure stable and remunerative work for their people. Note especially the conditions of daily life for product assembly workers sketched out in the article. The industrial revolution appears to be repeating itself yet again with similarities of both triumph and tragedy.

To read the article…

Recently Published: Management Journal

management

The latest issue of  The International Journal of Knowledge, Culture and Change Management includes:

Organizational Culture, Learning, and Knowledge Management

Organizational Culture, Learning, and Knowledge Management an edited collection by Jonathan H. Westover is now available from  The Organization imprint.

We live in an increasingly hyper-competitive global marketplace, where firms are fighting to stay lean and flexible in an effort to satisfy increasingly diverse and specialized consumer demand around the world. Additionally, with the shifting global economy in recent decades and the emergence of the technology and service-oriented knowledge organizations, how do organizations effectively foster a continuous learning and innovation culture? What can organizational leaders do to promote ongoing organizational learning that will have a measurable impact on increased firm effectiveness and employee productivity? How can organizations more successfully manage organizational knowledge to achieve strategic organizational goals and add value to all organizational stakeholders? These are just some of the pressing questions facing the organizations of today.

This edited collection provides a comprehensive introduction to organizational culture, learning, and knowledge management and explores the wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to management academics and instructors, while also instructing organizational managers, leaders, and human resource development professionals of all types seeking to understand proven practices and methods to create organizational systems and culture to promote ongoing organizational learning and innovation to drive firm effectiveness in an increasingly competitive global economy.

The business-school world in 2012

From J.L.H.D., The Economist

Assuming you have largely recovered from holiday celebrating, you are now free to contemplate the coming of 2012 by mulling over this newspaper’s predictions. Granted, it does not make for the happiest of reading. “The world won’t end in 2012,” writes our editor. “But at times it will feel as if it is about to.” The fate of the euro is still in doubt; America, France, Russia, and China all face potential changes at the top; business confidence is down; and it may be best not to think too much about climate change, given the potential for collective inaction. As the song goes, we’ll have to muddle through somehow.

Perhaps fortunately, change comes more slowly to academia, and so the business-school world as a whole should see less upheaval. Applications will probably remain down, as potential students see less hope of studying out the recession and worry more about the loans required to take an MBA. Executive-education budgets will also suffer, with only the occasional CEO able to indulge in a high-ticket course. Expect a few curriculum reworkings along the lines of Harvard’s, and, in the wake of the Occupy movement, the incorporation of income inequality and taxation into discussions of corporate social responsibility. On a lighter note, the 2012 Olympics in London will provide the excuse—er, background—for many a discussion of the business of sport. More…

Sex and advertising: Retail therapy

(Credit: Advertising Archives)

From The Economist

These are thrilling days for behavioural research. Every week seems to yield a new discovery about how bad people are at making decisions. Humans, it turns out, are impressionable, emotional and irrational. We buy things we don’t need, often at arbitrary prices and for silly reasons. Studies show that when a store plays soothing music, shoppers will linger for longer and often spend more. If customers are in a good mood, they are more susceptible to persuasion. We believe price tends to indicate the value of things, not the other way around. And many people will squander valuable time to get something free.

The sudden ubiquity of this research has rendered Homo economicus a straw man. Yet such observations are not new. Analysts have been studying modern man’s dumb instincts for ages. Sigmund Freud argued that people are governed by irrational, unconscious urges over a century ago. And in America in the 1930s another Viennese psychologist named Ernest Dichter spun this insight into a million-dollar business. His genius was in seeing the opportunity that irrational buying offered for smart selling. More…

Management Journal, Volume 11, Issue 1 available

management_frontThe first issue of  Volume 11 of  The International Journal of Knowledge, Culture and Change Management has now been published.

Volume 11, Issue 1 contains:

Continue reading ‘Management Journal, Volume 11, Issue 1 available’

Leading the Creative Mind

Leading the Creative Mind by Anthony Lake is now available as part of The Organization series.

Creative Leadership expert Anthony Lake unravels the mystery of the creative employee by using simple yet elegant cases in business and the arts to frame this practical guide for Leading the Creative Mind. Born from his executive work with arts organizations, his consulting, and his leadership research, Lake creates a series of exercises designed to strengthen skills for leading creative individuals. The focus is on four key pillars for success:

  1. Reflecting and Engaging Sensitively with Creative People
  2. Designing Effective Creativity Teams
  3. Developing and Addressing Real Challenges
  4. Fixing Ailing Work Groups

This is a guide for keeping inspired, balancing innovation with effective communication, and collaborating from a position of leadership.

The consumerization of IT- The next-generation CIO

From PwC’s Center for Technology and Innovation:

Users’ demands that they be allowed to use technologies of their own choosing isn’t a fad that will fade. CIOs can’t squelch these demands—nor should they. The consumerization of IT is a symptom of a shift in workplace expectations that has been brewing for years and is now reaching an inflection point.

From the time of the Hollerith’s punched cards, information technology has been changing the way business is done. It has enabled larger-sized enterprises, more agile enterprises, and has also made possible stunning and catastrophic mistakes. The introduction of personal computers, as this report emphasizes, was a particularly disruptive event. Contemporary mobile computing in tandem with cloud services and social network systems promises to have at least as large an impact as the placement of a PC on every desk in the office.


To download the report...

Field of dreams: Harvard Business School reinvents its MBA course

(Credit: Reuters)

From The Economist

Young mums shopping in the Copley Mall in downtown Boston last month found themselves being questioned about their use of soap by students from Harvard Business School. The students were not doing odd jobs to earn beer money. They were preparing to help a firm in Brazil launch an antibacterial cleanser.

Fieldwork—ie, going out and talking to people—is a big change for HBS. Its students used to sit in a classroom and discuss case studies written by professors. Now they may also work in a developing country and launch a start-up. “Learning by doing” will become the norm, if a radical overhaul of the MBA curriculum succeeds.

The 900 students arriving in Boston this summer for their two-year course were told they would be guinea pigs. The new practical addition to HBS’s curriculum is known as “FIELD” (Field Immersion Experiences for Leadership Development). Not all the staff and students are overjoyed to be experimented on. But the man responsible, Nitin Nohria, who became dean of HBS in July 2010, says that “if it works, the FIELD method could become an equal partner to the case method.” More…

MBA Diary: No research required

(Alamy)

From Andrew Pollen, a first-year MBA student at ESADE in Barcelona, at The Economist

A couple of weeks ago, my economics professor introduced a new case study for us to mull over. It was dense and packed with historical background. We were split into groups and most of the class had only just finished reading it when we reconvened to wrap up the session. The professor explained some fine points for the case and suggested which tactics we should employ. Then he said he was very disappointed in us.

“I wanted you to work on the case in groups,” he said, “and instead you read the case individually. If you had worked together, I think you would have noticed that the first 10 pages of the case were absolute nonsense that you do not need to answer the questions.”

It was a powerful pedagogic lesson in using teamwork to make the whole greater than the sum of the parts. I think ESADE emphasises the teaching ability of its faculty because it has never been a top research institution; faculty come from industry or consulting rather than academia. They view teaching as their motivation rather than an unpleasant side effect to their appointment. On the first day of my statistics class, the professor thanked the students and said, “Your being here allows me to do something that I love.” I felt that sentiment a lot less often during my time at a top American business school. More…